Creative Services, Inc. (CSI) has been helping companies hire with confidence since 1976. What began as a small private investigation firm has evolved into a global, full-service employment screening and security consulting firm, serving corporate, nuclear and government market sectors. We are proud to offer the industry’s highest accuracy, quality, and client retention ratings.
This year marks Judy Gootkind's 25th year with CSI. She has and continues to be an integral part of the company's executive management team, and has been instrumental in our growth and success in the background investigations industry.
Creative Services, Inc. (CSI) is pleased to announce the results of its recent Net Promoter Score® (NPS®) Survey, which asked for customer feedback on CSI’s full-service employment screening, background investigations and security consulting services. According to the survey results, CSI received an NPS of +74, placing it among the uppermost ranks of professional service firms. An NPS benchmark study conducted by The Hinge Research Institute states that the professional service industry’s average NPS is +54.
Read our January 2017 newsletter