Creative Services, Inc. - Our Company Overview

About CSI

Creative Services, Inc. (CSI) has been helping companies hire with confidence since 1976.  What began as a small private investigation firm has evolved into a global, full-service employment screening and security consulting firm, serving corporate, nuclear and government market sectors.  We are proud to offer the industry’s highest accuracy, quality, and client retention ratings.

A Comprehensive Service Package

CSI provides screening solutions that reduce client risk at all stages of the employment cycle. CSI’s capabilities span from pre-hire options, such as assessment testing and applicant tracking, to traditional background screening services, drug testing, Electronic I-9 and E-Verify, and extend to post-hire solutions including periodic reinvestigations and annual checks. CSI also offers comprehensive vendor, contractor, and consultant screening solutions to reduce risk associated with extended workforces. Our programs include initial screening, adjudication programs, and program audits.

A Proactive Growth Philosophy

CSI maintains a strong commitment to best practices and innovative solutions.  During our days as a private investigation firm, CSI recognized the need to address causation, prevention, and the importance of investigative techniques. We were a pioneer in background screening and today we continue to shape the future of our industry as we grow and pave the way for our clients’ productive, safe hiring practices.

A Culture of Informing, Educating and Innovating

CSI is at the forefront of informing and educating our industry and clients; from Congressional hearings to State Judiciary initiatives and from client workshops to technology demonstrations.  Our clients enjoy the hands-on education program associated with screening. And our industry involvement helps to direct legislation and establish effective background screening processes at a national level.

CSI Highlights

  • March 2017 — Creative Services, Inc. Achieves Industry-Leading Net Promoter® Score (NPS®) of +74
  • March 2017 — Judy Gootkind Celebrates 25 Years at CSI!
  • January 2017 — Peter Fowler, CSI’s Senior Director of Regulatory Operations, Is Appointed to the NEI Advisory Task Force
  • December 2016 — CSI Is Self-Certified with the USDOC to the Principles of the E.U. – U.S. Privacy Shield
  • November 2016 — Sean Jackman Joins Creative Services, Inc. As Business Development Manager
  • October 2016 — Judy Gootkind Recognized as October 2016 NAPBS Volunteer of the Month
  • April 2016 — Creative Services, Inc. Celebrates 40 Years in Business!
  • February 2016 — Kellie A. O'Shea, Esq., PHR, rejoins Creative Services, Inc. As Associate General Counsel