As the exclusive dealer for Caterpillar machinery and power systems products in the Northeast, Milton CAT has over 1,000 employees working from 14 locations in New Hampshire, Massachusetts, Maine, Vermont, Rhode Island, and upstate New York. With such a large staff and geographic footprint, Milton CAT needed a robust background investigations program to validate employee qualiﬁcations and help protect the company and its customers from the damages a bad hire could cause. With so much at stake, the company turned to Creative Services, Inc. (CSI).
Milton CAT’s HR Manager, Teresa Graceffa, said, “For over 14 years, we have relied on CSI to conduct all of our background investigations across six states. They offer a national reach with a local presence, which is vital to meeting our HR needs. The CSI team is proactive and highly responsive, and we have peace of mind knowing that they are handling our program.”
As a full solutions background screening provider offering pre-hire, hire and post-hire services, CSI handles hundreds of background checks each year for Milton CAT, from pre-employment screenings to drug testing to BIs for government and other highly regulated facilities. Through the use of cutting-edge background screening and candidate selection tools, coupled with rigorous applicant validation processes, CSI helps Milton CAT reduce risk in the hiring process.
Stephen Frohbieter, Milton CAT’s Director of Human Resources and Administration, said, “Background checks are an essential employment tool, and CSI sets the standard in quality and accuracy. Thanks to our program with CSI, we have eliminated numerous potential HR issues that could have resulted from bad hires. Today, we would never consider hiring a new employee without a thorough background investigation -- and without CSI.”