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Consumer Resources

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Compliance Hotline: 800-536-0093
You may call this number 24 hours a day/7 days a week to ask questions, request a copy of your background report or initiate a dispute regarding your consumer report. If a representative is not available to field your call in person, you may leave a message and a representative will contact you promptly.

Commission nationale de l'informatique et des libertés (CNIL)
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Date of Birth Hotline: 800-227-0002 x 225
Your date of birth is essential to our ability to conduct an accurate background investigation. If your employer does not require you to supply this information, you can call this toll-free voicemail system and confidentially provide this information to us.

Free annual copy of credit report www.annualcreditreport.com
You are entitled to a free copy of your credit report from each of the three major credit reporting agencies (CRAs) once every 12 months. Free reports are available through the above dedicated website. This is the official website of the centralized service, created by the three CRAs, which protects your privacy. You should beware of other imposter web sites that either charge a fee or are fraudulent. You may also order your reports by telephone at (877) 322-8228. For a copy of a mail-in request form, go to 
 www.annualcreditreport.com/cra/requestformfinal.pdf  (Adobe Reader required- Get Adobe Reader)

Remedying the Effects of Identity Theft
The above will link to the Federal Trade Commission (FTC) site explaining your rights when you are, or believe that you are, the victim of identity theft.

FCRA Summary of Rights
The above will link to the Federal Trade Commission (FTC) site explaining your rights as a consumer.

Take Charge: Fighting Back Against Identity Theft
The above will link to the FTC article explaining procedures you can take if you believe you have been the victim of identity theft.

CSI Privacy Policy
Creative Services, Inc. (CSI) is an expert in handling and protecting sensitive information. As an industry leader in pre-employment screening, CSI is provided with, and provides to others, sensitive personal information. We have established physical, electronic and procedural safeguards to protect this information. All data is collected, stored and used in compliance with federal, state, Safe Harbor/European Union and other international laws regarding background screening and privacy. CSI considers privacy and information security among our highest priorities.
 www.creativeservices.com/html/privacy_policy.html

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